Privacy Policy 

We respect and honor your right to privacy. We will never sell your information for any reason. We will only contact you for a specific reason, such as letting you know when your order will be shipped, when it has been shipped sending your UPS, FedEx or USPS tracking number. Feedback regarding any problems that you have brought to our attention regarding any product or the service you’ve received. 

More Info 

Your order is very important to us and we try very hard to satisfy all of our customers. We can usually ship all in "stock" items within 24 hours. If an item is temporarily out of stock, we will paint it for you just as soon as we can (usually 48 – 72 hours) and you will receive an email telling you about the delay within 24 hours of placing your order. If for any reason we will not be able to ship your order in a timely fashion, we will contact you by email and you will have the option to wait for the item or cancel the order. Credit cards are not billed until the order is ready to ship so under no circumstances will you be billed for an item that is out of stock. 

***Personalized items are painted to order and are subject to our painting schedule. We try to get those orders shipped within a week. During busy times we usually don't take more than 10 days to ship your order. Please let us know if you need your order to ship sooner than that. You can do that by adding a note in the comments section of your order or by sending a separate email or giving us a call. If you have chosen a quick ship method, Please Please, Please let us know by a separate email. *** 

Return Policy 

We want you to be happy with your glasses!   

So, now we’ll explain about returns.  Should your glasses arrive broken, please let us know right away.  We’ll replace them.  They’re shipped with insurance, so there’s no cost to you and we’ll do our very best to paint them within 48 hours and have them back to you ASAP.  We do ask that you save the packaging though, because UPS may want to inspect.  Not to worry, should they want to inspect, they’ll come to you.  Also, we should tell you that we have very little breakage, I think 3 pieces last year. 

If we make a mistake.  We send out replacement just as quickly as we can and worry about returns later.  We do ask that you send a pic if possible, so that we can see what we did wrong. 

Custom work is not returnable except in cases of mistakes. 

Personalized glasses are considered custom and not returnable. 

For all others, please let us know, If you are unhappy with your purchase, please contact us within seven (7) days of receipt.  We'll send you a return authorization number.  We'll happily exchange it for other merchandise, or refund.  Sorry, shipping and gift wrap charges are non-refundable.  Items returned without a return authorization will be refused.

Privacy Policy 

We respect and honor your right to privacy. We will never sell your information for any reason. We will only contact you for a specific reason, such as letting you know when your order will be shipped, when it has been shipped sending your UPS, FedEx or USPS tracking number. Feedback regarding any problems that you have brought to our attention regarding any product or the service you’ve received. 

More Info 

Your order is very important to us and we try very hard to satisfy all of our customers. We can usually ship all in "stock" items within 24 hours. If an item is temporarily out of stock, we will paint it for you just as soon as we can (usually 48 – 72 hours) and you will receive an email telling you about the delay within 24 hours of placing your order. If for any reason we will not be able to ship your order in a timely fashion, we will contact you by email and you will have the option to wait for the item or cancel the order. Credit cards are not billed until the order is ready to ship so under no circumstances will you be billed for an item that is out of stock. 

***Personalized items are painted to order and are subject to our painting schedule. We try to get those orders shipped within a week. During busy times we usually don't take more than 10 days to ship your order. Please let us know if you need your order to ship sooner than that. You can do that by adding a note in the comments section of your order or by sending a separate email or giving us a call. If you have chosen a quick ship method, Please Please, Please let us know by a separate email. *** 

Return Policy 

We want you to be happy with your glasses!   

So, now we’ll explain about returns.  Should your glasses arrive broken, please let us know right away.  We’ll replace them.  They’re shipped with insurance, so there’s no cost to you and we’ll do our very best to paint them within 48 hours and have them back to you ASAP.  We do ask that you save the packaging though, because UPS may want to inspect.  Not to worry, should they want to inspect, they’ll come to you.  Also, we should tell you that we have very little breakage, I think 3 pieces last year. 

If we make a mistake.  We send out replacement just as quickly as we can and worry about returns later.  We do ask that you send a pic if possible, so that we can see what we did wrong. 

Custom work is not returnable except in cases of mistakes. 

Personalized glasses are considered custom and not returnable. 

Privacy Policy 

We respect and honor your right to privacy. We will never sell your information for any reason. We will only contact you for a specific reason, such as letting you know when your order will be shipped, when it has been shipped sending your UPS, FedEx or USPS tracking number. Feedback regarding any problems that you have brought to our attention regarding any product or the service you’ve received. 

More Info 

Your order is very important to us and we try very hard to satisfy all of our customers. We can usually ship all in "stock" items within 24 hours. If an item is temporarily out of stock, we will paint it for you just as soon as we can (usually 48 – 72 hours) and you will receive an email telling you about the delay within 24 hours of placing your order. If for any reason we will not be able to ship your order in a timely fashion, we will contact you by email and you will have the option to wait for the item or cancel the order. Credit cards are not billed until the order is ready to ship so under no circumstances will you be billed for an item that is out of stock. 

***Personalized items are painted to order and are subject to our painting schedule. We try to get those orders shipped within a week. During busy times we usually don't take more than 10 days to ship your order. Please let us know if you need your order to ship sooner than that. You can do that by adding a note in the comments section of your order or by sending a separate email or giving us a call. If you have chosen a quick ship method, Please Please, Please let us know by a separate email. *** 

Return Policy 

We want you to be happy with your glasses!   

So, now we’ll explain about returns.  Should your glasses arrive broken, please let us know right away.  We’ll replace them.  They’re shipped with insurance, so there’s no cost to you and we’ll do our very best to paint them within 48 hours and have them back to you ASAP.  We do ask that you save the packaging though, because UPS may want to inspect.  Not to worry, should they want to inspect, they’ll come to you.  Also, we should tell you that we have very little breakage, I think 3 pieces last year. 

If we make a mistake.  We send out replacement just as quickly as we can and worry about returns later.  We do ask that you send a pic if possible, so that we can see what we did wrong. 

Custom work is not returnable except in cases of mistakes. 

Personalized glasses are considered custom and not returnable.